Refund Policy 

We take great care in ensuring high quality standards for our products and that they reach you in good condition. We ask that you go over the product details carefully before making a purchase. If you have doubts about any detail, we request you to get in touch with us at info@elarabynovember.com and we will be happy to answer any query. 

Returns 

At this time, All sales are final. Since we are strictly against wasteful production, we try and optimise our inventory as efficiently as possible. We highly encourage you to email us at info@elarabynovember.com with any prior questions or concerns regarding design or fit. 

In case of any damage to the product(s), please refer to our exchange policy. 

Refunds 

Since returns are not accepted at this time, we do not offer refunds on any purchases. In special circumstances, please email us at info@elarabynovember.com. Once our team reviews the request, we will get in touch with you to sort any concerns you might have. 

Exchanges

We replace items if they are defective/damaged. In such cases, our policy of free shipping will apply for the replacement. Send us an email at info@elarabynovember.com within 12 hours of receiving your product(s) and our team will review your request and get back to you. 

For all exchanges, we reserve the right to accept or decline your exchange request.

Shipping

To exchange your product, you should mail your product to one of the following addresses: 

B-5/30, Safdarjung Enclave, New Delhi -110029, India.

Please email us at info@elarabynovember.com before shipping out any items for exchanges. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs. 2,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Thank you!